FRONT OF HOUSE —
WITH SECURITY BEHIND IT
The reception area serves as the first sight and also the busiest point of entry for clients in the premises. In line with our wider services offered in visitor management, front of house officers are selected for their communication skills and are trained using the same reception security services Pakistan as the rest of the security personnel on the contract.
Our visitors will be pre-registered via the visitor registration system Pakistan and will be notified to the host once they arrive at the premise and then badged and signed out along with the issuance of contractor permit and induction records in addition to the fire roll call – all from the same desk. Our reception management services include office reception security Pakistan, post, deliveries and meeting rooms management among others.
- Security trained corporate receptionists
- Visitor pre-registration and host notifications
- Badging and sign-out control of visitors
- Handling of contractor permits and inductions
- Management of post, courier and deliveries
- Fire roll call and evacuation
RECEPTION BENEFITS
One team responsible for hospitality and security, so the reception doesn’t come at the expense of control.
CORPORATE FRONT OF HOUSE
Tidy, eloquent officers serving as an extension of your brand at the front door as well as enforcers of your access policy.
VISITOR REGISTRATION
Pre-booked visitors, identification verification, badge printing and host alerting through one-desk workflow process.
CONTRACTOR CONTROL
Work permits, induction records and escort services ensuring that third parties do not have unsupervised movement throughout your property.
POSTING AND DELIVERY PROCESSES
Courier arrival, screening and logging as well as suspicious package handling procedures drilled into the desk staff.
MEETING ROOM ASSISTANCE
Room preparation, visitor hospitality and AV liaison in addition to security responsibilities, not in place of them.
LIVE ROLL-CALL DATABASE
An accurate, current list of everyone in the building — the difference between an orderly evacuation and a headcount guess.
FROM INQUIRY TO PROTECTED IN 4 STEPS
We eliminate any roadblocks that may stand between you and your security requirement.
Initial Consultation
Let us know what your location is all about. We will be contacting our security consultant within 24 hours of receiving your inquiry.
On-site Risk Assessment
Our team will do an assessment of your site in order to find weak points and best locations for deployment of guards.
Personalized Security Solution
A detailed proposal with staffing numbers, patrols routes, recommended technologies and transparent pricing is provided.
Deployment and Supervision
Briefing and deployment of officers, as well as continuous monitoring, reporting and performance evaluation.
GUARANTEED IN EVERY SECTOR
From retail to real estate, from private events to government facilities — Murtuza Security has the credentials and track record to protect what matters most.
850+
ACTIVE CUSTOMERS
1,200+
GUARDS DISPATCHED
99.8%
INCIDENT RESOLUTION RATIO
2MIN
AVERAGE RESPONSE TIME
MURTUZA VS. THE REST
| FEATURE | MURTUZA SECURITY | TYPICAL AGENCY |
|---|---|---|
| SIA Licenced Officers | Varies | |
| 24/7 Command Centre Monitoring | ||
| Live Client Dashboard | ||
| Account Manager | ||
| GPS Monitored Officers | ||
| Same Day Substitution if Required | ||
| Risk Assessments Conducted On-Site | ||
| Monthly Audits | ||
| ISO 9001 Quality Standards | ||
| NSI Gold Approved |
SELF-EVIDENT RESULTS
Three real-life deployments. Three companies that required real security — and received it.
CORPORATE
KESTREL CAPITAL GROUP — PROTECTING 3 LONDON HQS
A leading financial services company required 24/7 static security for three headquarters in central London after tailgating and a data room break-in.
Deploying 8 SIA licensed guards across 3 sites on a rotating basis, implementing biometric access recording, and a direct link to our command center.
No incidents in 18 months; 40% decrease in unauthorized access breaches in 60 days
EVENTS
LONDON TECH SUMMIT – 12,000 PARTICIPANT EVENT
Annual event required flawless crowd management, VIP escorting, and fast response capabilities in 6 halls simultaneously at ExCeL London.
Deployment of 32 officers, assigned to specific zones and radio connected to our mobile command center. Walkthrough, evacuation plan, VIP schedule briefing before the event.
No safety issues. Post-event NPS: 98 from the client. Booked for the next 3 consecutive years.
CONSTRUCTION
PROTECTION FOR RIVERSIDE QUARTER DEVELOPMENT — SITE SECURITY
The protection of a 4-hectare open site against plant theft, vandalism, and any trespassers at night was required on a £200M residential development.
6 overnight security officers with GPS monitoring of patrol paths, perimeter alarm coverage, and lone worker check-in from our 24/7 control room every 20 minutes.
Plant theft ended. 2 attempted break-ins stopped and offenders detained by police.
FROM INQUIRY TO
PROTECTED IN 4 STEPS
“Alhamdulillah, since Murtuza Security took over our mill premises, we have not had a single theft incident. Their guards are disciplined, punctual, and always alert, even during night shifts.”
“We booked them for a 1,500-guest Walima, and the entry management was excellent. Guests felt safe, VIP movement was smooth, and their team handled a small parking issue so quietly that the family never noticed.”
“Construction sites in Karachi are always at risk of material theft. After deploying Murtuza Security's guards and CCTV, our losses dropped to almost zero. Highly recommended.”
“Our residents are very particular about security, and I'm happy to say complaints have gone down drastically. The guards are polite with families and strict with visitors, which is exactly the balance we wanted.”
“Their command centre is truly 24/7. Once a guard was late, and within minutes a standby officer was at the gate. That kind of response is rare to find.”
“We use their armed escort service for high-value cargo movement between cities. Their team plans routes carefully and stays in constant contact. JazakAllah, we have had complete peace of mind.”
“Weekend rush and Eid shopping crowds used to be our biggest headache. Their crowd management and access control were spot on, and shoppers noticed the difference.”
“Hospital security needs patience as well as strictness. Their reception and visitor management staff are well trained, courteous, and calm even in stressful situations.”
“A jewellery business cannot compromise on security. Their armed guards, electronic alarms, and daily reports have made us confident. Bohat professional log hain.”
COMMON QUESTIONS
Everything you need to know before you make a decision. Can’t find your answer? Call us directly.
The service provides professional front-office support together with security services such as visitor registration, ID verification, badge management, notification of hosts, contractor management, deliveries, and evacuation assistance.
It is possible to pre-register visitors prior to their visit. Visitors’ IDs will be checked at reception, badges will be provided, notifications to hosts will be made, and visitors will be checked out as well.
Indeed, corporate receptionists are not only selected for good communication skills but also security trained.
Contractors’ management involves issuance of work permits, induction records, and escorts that help to avoid unsanctioned movement around the property.
Yes, the desk personnel can screen, register and process courier arrivals and deliveries in accordance with the suspicious package procedure.
READY TO SECURE
YOUR PREMISES?
Get a tailored security plan from our team within 24 hours. No obligation. No standard responses — just expert advice matched to your specific situation.
